Resources

Everything you need to launch and run your shop, ready to use.

Launch checklist

The 6 steps from a WhatsApp account to a real online shop.

Create your shop (name, handle, WhatsApp number) — it goes live instantly.
Add your 3 to 5 best-selling products with a real photo and a clear price.
Set up at least one payment method (mobile money) so customers can pay without negotiating the price in a voice note.
Set your delivery zones or the in-shop pickup option.
Share your shop link in your WhatsApp status and your existing customer groups.
Add the link to your Instagram/Facebook bio if you're already there.

Copy, paste, and adapt to your own tone — tested to stay natural, not robotic.

Follow-up after a question with no order

Hi! Following up on {product} 😊 It's still available, you can order directly here: {link}. Let me know if you have any questions!

Order confirmation

Thank you for order {number}! I'm preparing it and will let you know as soon as it ships. Let me know if you need anything else 🙏

Out of stock

Hi! This item is out of stock right now, but I'm restocking soon. Want me to let you know when it's back?

Thank you after delivery

Hope your order arrived safely? Thank you so much for trusting us 🙏 A photo with the product would make my day if you get the chance!